When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- Enabling a service to recognise your device so you don’t have to give the same information several times during one task.
- Recognising that you may already have given a username and password so you don’t need to do it for every web page requested.
- Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.
You can manage these small files yourself and learn more about them through internet browser cookies – what they are and how to manage them.
Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage, e.g. website statistics. This to ensure that the service is available when you want it and fast.
Retention period: Session
Purpose: to store anonymized statistics
Retention period: 1 year
Purpose: to check if cookies can be placed
Retention period: none
The Family Practice Barrow
26-30 Hartington Street,
T : 01229 402900
Monday 8:00 – 18:30
Tuesday 8:00 – 20:30
Wednesday 8:00 – 18:30
Thursday 8:00 – 18:30
Friday 8:00 – 18:30
When we are closed
Outside of normal surgery hours, emergency cover is provided by ‘NHS 111’ by dialling 111.
For hearing-impaired users please call (Typetalk) 18001 111.